Your Knowledge.
Unlocked.

The Support Assistant is one of Mavis’ pre-built agents. It helps your team capture and retrieve tribal knowledge directly where they work.

Mavis usage instructions in Slack

How the Support Assistant works

Search your knowledge base

The agent can answer questions or help you find an expert on a topic, all directly in Slack.


Keep answers fresh

As processes change, the agent helps keep the knowledge base up-to-date so answers stay accurate over time.

Learn the content of a thread

The agent can add to your knowledge base by directly learning the content of a Slack thread.

Bring existing docs into the agent’s context

Connect sources like Google Drive, Notion and Confluence so the agent can reference the information your team already maintains.

FAQ

What does Mavis do?

Mavis is a platform of AI agents and tools that helps teams create, find, and maintain knowledge with less manual overhead. Use Mavis to draft project updates, write long form content like blogs, and build and maintain internal documentation like wikis and FAQs.

Who is Mavis for?

Mavis is for teams and individuals who need to move faster with less busywork. That includes engineering, go-to-market, operations, and leadership teams, plus anyone who spends time writing docs, answering repeat questions, or shipping initiatives that require coordination.

How does Mavis work?

Mavis combines AI agents and writing tools that learn from your existing docs and day-to-day conversations. You can set up long running agents that act on your behalf, monitoring changes, drafting updates, and keeping docs current in the background. The result is help across three areas: finding answers, creating documentation, and reducing routine work.

How secure is my data in Mavis?

Security is our top priority. Mavis uses end-to-end encryption, secure data centres, and regular security audits to ensure your data is protected at all times.

Does Mavis integrate with existing platforms?

Mavis integrates with Google Docs, Slack, Confluence, Notion and Github. New connections are continuously being added. Our goal is to support all the systems you already use.

Is Mavis easy to use if you’re not technical?

Absolutely! Mavis is aimed to help both technical and non-technical people. Mavis' pre-built, extremely customizable agents make getting started quick for everyone.

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